Contact Us
Have questions or need help? We're here to assist you.
Get in Touch
Our team is ready to answer your questions and help you get the most out of BetTracker X. Choose the most convenient way to reach us.
Email Us
For general inquiries:
support@bettrackerx.comFor business partnerships:
partners@bettrackerx.comVisit Us
Our Headquarters:
123 Tech Lane, Suite 400San Francisco, CA 94105
United States
Send Us a Message
Fill out the form below, and we'll get back to you as quickly as possible.
Frequently Asked Questions
Find quick answers to common questions, or contact us for more specific help.
How quickly will I receive a response to my inquiry?
We strive to respond to all inquiries within 24-48 business hours. For urgent matters related to account access or payment issues, we prioritize those tickets and typically respond within a few hours during business days.
How can I request a feature or suggest an improvement?
We love hearing from our users! You can suggest features or improvements by using the contact form on this page or by emailing feedback@bettrackerx.com. Our product team reviews all suggestions and incorporates them into our development roadmap based on user demand and feasibility.
Do you offer phone support?
Yes, we offer phone support for our Premium and Enterprise plan members. Standard plan users can access email and chat support. Our phone support hours are Monday through Friday, 9am to 6pm Eastern Time.